Files, images and printing
You’ll need: PDF templates — if you cannot see these, the module may be switched off for your business or outside your permissions. An administrator can change either.
Records carry attachments, and documents come out of FeePrime looking like your business rather than like a database export.
Pictures and documents are different fields
Images are pictures meant to be seen — a product photo, a member’s portrait, a photograph of a delivery. They display as a gallery on the record and on your public site.
Documents are files meant to be kept — a signed contract, a supplier’s PDF, a scanned receipt. They are stored against the record and downloaded when needed rather than displayed.
Use the right one. A signed contract dropped into an image field on a product will end up on your public product page, which is a genuinely bad afternoon.
Photographs are evidence
In practice the most valuable image in FeePrime is not the catalogue shot; it is the photo taken at the moment something happened. A pallet as it arrived, a damaged carton, the state of a returned item, a meter reading. Attached to the record, timestamped by the change that added it, that photograph settles arguments that would otherwise be one person’s word against another’s.
If you are in the field and wondering whether to take the picture, take the picture.
Printing: PDF templates
Invoices, quotes, purchase orders and the rest print through PDF templates — layouts your business controls, so a printed invoice carries your logo, your colours and the wording you want.
Two things follow from that. Several document types can each have their own layout. And where more than one template exists for a type, one is marked as the active one, which is what actually prints.
If a printed document looks wrong, the fix is almost always in the template rather than in the record. Changing the record to work around a template problem corrupts your data to fix a formatting bug — always the wrong trade.
Try it
On staging.feeprime.com, add a photo to a product and see where it appears, then attach a document to a record and note how differently it behaves. Then print something and compare the PDF against the record it came from.