Membership profiles
You’ll need: Membership profiles, Memberships — if you cannot see these, the module may be switched off for your business or outside your permissions. An administrator can change either.
A membership profile is a sub-account under a member: who is actually taking part.
Why the profile exists
One membership can cover several people. A family joins; four people use it. A business takes a corporate membership; six employees participate.
Without profiles they either share one identity — so nobody’s participation is distinguishable — or you sell four memberships to a household that wanted one.
A profile carries a name, sits under a contact, and can be marked is default. Every member lazily gets a Primary profile, so a member who never thinks about this still has one and nothing behaves oddly.
Anchored to the contact, not the membership
This is the design detail worth knowing: a profile belongs to the contact, not to the membership record.
That means profiles survive renewal. When a membership lapses and is renewed a year later, the profiles — and everything attached to them — are still there. Had they hung off the membership, a renewal would have wiped a family’s history.
What attaches to a profile
Activity that belongs to a person rather than to the paying member. Course progress and scores are the clearest case: in a household membership, each person’s learning is their own, which only works because the profile is the thing progress attaches to.
Password protection
A profile can be password protected, gating who can switch into it.
The case is ordinary: a shared household membership where one person’s activity should not be casually opened by another. It is a courtesy control rather than a security boundary — everyone in the household already has the membership login — and it is worth understanding as exactly that.
Members manage their own
Profiles are managed by members themselves, on your public pages, behind their own login. Your staff do not create them.
That is the right division: you decide how many a tier allows, and the member decides who they are.
Try it
On staging.feeprime.com, give a member a tier allowing several profiles, create two from the public side, and switch between them. Then take a course lesson as one and check the other’s progress is untouched.